We aim to provide the best possible standards of care and service at all times. To help achieve this we value the comments and suggestions made by our patients.
If you have a concern or complaint about the service you have received from either the doctors or a member of staff; then please let us know.
The Practice follows the NHS procedure for dealing with complaints. Our approach of listening to and dealing with any complaint meets the national standards as set down by the NHS.
We aim to provide the best possible standards of care and service at all times. To help achieve this we value the comments and suggestions made by our patients.
If you have a concern or complaint about the service you have received from either the doctors or a member of staff; then please let us know.
The Practice follows the NHS procedure for dealing with complaints. Our approach of listening to and dealing with any complaint meets the national standards as set down by the NHS.
We hope that most problems can be resolved easily and quickly, often at the time that they arise.
If your concern cannot satisfactorily be dealt with in this way and you wish to take the matter further, you should let the practice know as soon as possible after the event; ideally within a few days of the incident.
Written complaints should be addressed to the Deputy Practice Manager, Sharon Forth or the Deputy Practice Managers PA, Emily Robinson. Alternatively you can book an appointment to discuss your concern in person. We will make certain that your concern is dealt with promptly.
Please give as much detail as you can.
Alternatively, you can register your complaint online by filling in the form below.