Change or cancel an appointment

If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.

If you are cancelling, please telephone us on 01733 204 611 (New Queen Street) or 01733 568 569 (Stanground) as soon as possible, and at least 30 minutes before your appointment time.

Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).

Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list.